You can exchange your ordered products

We want that your new underwear fits perfectly! Therefore, we offer you our uncomplicated exchange guarantee.

  • You can return all unopened items within 100 days of receipt and exchange them for other products.
  • Please note that opened or carried goods can not be taken back for reasons of hygiene. 
  • Of course, we also replaced all items that show a defect at the time of delivery (please notify us immediately). 
  • Excluded from the exchange guarantee are sale and outlet offers as well as the surprise packages.

How to proceed:     

  • Send us the articles back to this address:    
    c/o Alexander Blum
    Städeliweg 5
    9220 Bischofszell
  • Attach the delivery note to the shipment so that we can match your return.
  • Let us know which new products or size you'd like to order instead.

Further information about returns of goods can be found in our terms and conditions. 

Please help to protect the environment!

We would like to offer you the Mundo Unico underwear as cheap as possible. Therefore, we ask you to avoid unnecessary postage costs and to protect the environment. Please make sure before your purchase, which size suits you. Information can be found in our size charts.

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