FAQ

Who is behind MundoUnico.Shop?

It is important to us to gain your trust and to be transparent about who operates this online shop! The shop owner is the company Xander Blum Handel & Dienstleistungen, registered in the Swiss commercial register. Its owner is Alexander Blum. We are official importer and distributor of Mundo Unico men's underwear and swimwear.

Which underwear brands are sold here?

In our store you will find only men's underwear and men's swimwear of the Colombian premium brand Mundo Unico. And why should we also sell other brands? For us Mundo Unico is the best brand for men's underwear! By the way: 60% of our customers order again within 30 days. That speaks for itself, right?

How can I contact customer service?

We are happy to answer your questions and suggestions. Our customer service can be reached by contact form, email or LiveChat on our site.

Is it safe to buy men's underwear in this online store?

Yes. Our shop is up-to-date in terms of security. Your data will be encrypted and no credit card details will be sent to us when purchasing via PayPal. The same applies if you pay with Bitcoins or Ethereum.

How do I find out my underpants size?

For maximum comfort, it is important to know your underwear size. To simplify this, we have published our size charts. Every man has a personal preference for how tight his underpants should be. It is important to note that the underwear does not cut in and does not put pressure on parts of the body.

Which length is the best?

In our assortment we have boxer briefs with different leg lengths: short, medium long and extra long. The length you choose depends on what is more comfortable for you. Every man has his own personal preference.

Can I order underpants in extra large sizes?

The largest available size is XXL. You will find all available underpants in this size, if you enter XXL in the search field.

Can I exchange my underwear?

Yes! We offer you a 100-day exchange guarantee. You can return all unopened items to us and we will exchange them for other items or sizes. Please note that the costs for the return are at your expense. For reasons of hygiene, we can not take back any opened or worn items. Sale and outlet products as well as our surprise boxes can not be exchanged.

How can I rate products?

With the relaunch, we have created the posibility for you to share your experience with other customers. You can find the product review tool in your customer account and you can rate all the products you have purchased.

Where is Mundo Unico Underwear and Swimwear made?

Mundo Unico is a Colombian brand. The company maintains its design and production site in Medellin. We are in close contact with Mundo Unico and visit the factory at regular intervals.

What does "Mundo Unico" mean?

"Unique world". Mundo Unico wants to underline the unique personality of every man with unique men's underwear.

Which payment methods does the shop support?

At present, the payment methods "cash on delivery", "PayPal (credit cards)" and "prepayment" are being offered for Switzerland and Lichtenstein. For deliveries to other European countries, "prepayment" and PayPal (credit cards) are available. Further payment options will be set up in the next few weeks.

Can I also pay with Bitcoin?

Yes! We also offer the possibility that you can pay for your purchase with the cryptocurrencies Bitcoin, Bitcoin Cash, Ethereum and Litecoin. To do this, select "Payment in advance" during the ordering process and follow the instructions on our website.

Where does MundoUnico.Shop deliver to?

We deliver throughout Europe. Learn more about our economic shipping conditions.

Which are the best-selling products?

Many men rely on the quality of Mundo Unico Underwear. Among the best-selling products is our timeless classic collection. Especially popular is underwear in the colors white, black and dark blue. Visit our bestsellers to see more.

Which underwear is the best for sports?

Sports underwear should allow the greatest possible range of movement, evaporate the sweat and should not slip. Our athletic collection is therefore ideal for hobby and professional athletes who want to do their favorite sport without restriction. This functional underwear will meet the needs of athletes and is made with extra long legs. Also recommended are half-length Boxer Briefs (white, black, blue), sports briefs and jock straps for the athletic man.

Kann ich auch transparente Herrenunterwäsche kaufen?

Mundo Unico also has partially transparent underwear. Use the search function and enter "transparent".

Close fitting boxer shorts, pants, hipsters, boxer briefs or retro pants?

It's pretty confusing: So many names my tight-fitting underpants with leg insert. There are subtle differences in the height of the bundle or the cut, but in general use the terms mingle. We call our underpants boxer briefs.

What is microfibre?

Microfibers are fibers that are extremely fine and lightweight. They are produced synthetically and promote a feeling of freshness, an evaporation of the sweat. In addition, they are pleasantly soft and resilient. In our shop you will find a large selection of microfibre men's underwear. For more information on microfibre visit Wikipedia.

Microfiber or cotton - what's better?

Modern microfibre textiles and high-quality cotton textiles differ mainly in how they feel on the skin. We recommend that you order products from both materials and try for yourself which ones you prefer. Ultimately, it's about making you feel comfortable in your underwear.

 
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